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Revised Oct 2, 2026 — 5-minute read

Velobet

Velobet Limits, Time-Outs and Self-Exclusion

Self-exclusion at Velobet runs from six months up to five years, requested simply by email with a default of six months if no period is chosen. Account limits and time-outs are handled just as easily through our 24/7 live chat and email support.

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Player protection tools at a glance

At Velobet casino, we give every account holder a set of tools to manage how much time and money is spent playing, from adjustable account limits to a full self-exclusion. None of these require any special status, and all can be requested at any time through our support team.

ToolHow to activateEffect
Account limitsRequested through supportCaps applied to the account
Time-outRequested through supportAccount reopens automatically once the chosen period ends
Self-exclusionRequested by emailRuns from 6 months to 5 years, default 6 months
Support accessContact button on every pageAvailable 24/7 by live chat and email

Each of these tools sits alongside everything else we offer, covered together in our overview of bonuses, games and payments.

Setting limits, time-outs and self-exclusion

Account limits can be requested through our support team at any time, and the minimum age to hold an account with us is 18. Once a limit is set, it applies across everything played in our casino section, covering slots, live tables and every other game equally — there is no way to raise it for one game and keep it lower for another.

A time-out works in a similar way: contact support, state how long the break should last, and the account automatically reopens once that period has passed. No further request is needed to come back — once the time-out ends, play simply resumes from signing in as normal.

Self-exclusion periods

Self-exclusion is handled by email rather than live chat. It runs for a minimum of 6 months and a maximum of 5 years, and if no specific length is stated in the request, the default period applied is 6 months. Once set, the exclusion runs for the full period chosen and the account stays closed throughout.

How to activate a protection tool, step by step

Each tool follows a straightforward process, and independent help is available alongside it for anyone who wants extra support.

  1. Decide which tool fits: an account limit, a temporary time-out, or full self-exclusion.
  2. Reach support through the Contact button on every page, available 24/7 by live chat or email.
  3. For a time-out, state the length wanted; the account reopens automatically once that period passes, with no further action needed.
  4. For self-exclusion, send the request by email; the period runs from 6 months to 5 years, defaulting to 6 months if none is stated.
  5. For outside advice, Gamblers Anonymous, GamCare and Gambling Therapy offer independent support, while Net Nanny, CyberPatrol and CYBERsitter can block site access from a shared or family device.

Questions about limits, time-outs and self-exclusion

How long does self-exclusion last at Velobet casino?

Self-exclusion runs for a minimum of 6 months and a maximum of 5 years. It is requested by email, and if no specific period is stated, the default applied is 6 months.

How do I set a time-out on my account?

Contact our support team by live chat or email, available 24/7 through the Contact button on every page, and state how long the time-out should last. The account reopens automatically once that period ends, with no extra request needed.

Can I set deposit or time limits on my account?

Yes, account limits can be requested through support at any time. The minimum age to hold an account is 18, and once set a limit applies across the whole account.

Where can I get independent help with gambling?

Gamblers Anonymous, GamCare and Gambling Therapy all offer independent support outside of our own tools. For a shared or family device, Net Nanny, CyberPatrol and CYBERsitter can block access to the site.